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Umatie (Pty) Ltd is committed to protecting your privacy. In order to provide our services to our customers and to provide you with a more personalised shopping experience, we need to collect certain information from you.
INFORMATION WE COLLECT When you order, we ask for your name, email address, contact number, delivery address and VAT details (if applicable to you). This allows us to process and fulfil your orders and to notify you of your order status. We do ask for your contact number which enables us to contact you if there is a problem with your order. This number is also given to our couriers to allow them to contact you to ensure delivery is made as per the arranged times and confirmation via email.
When you enter an Umatie promotional giveaway or competition, we may ask for your name, address and email address so that we can administer the contest and notify winners. We may also use the information we collect to occassionally notify you of product updates via e-mail. If you would rather not receive this information, you can “unsubscribe” at any time from our newsletter correspondence.
PROTECTING YOUR PERSONAL INFORMATION We understand that you're concerned about the security and privacy of online transactions. Nowadays, there’s so much coverage of online fraud and identity theft that we realise we have to earn your trust on a daily basis. Rest assured that your personal and private information remains secure and private when trading with us.
DISCLOSURE TO OUTSIDE PARTIES Umatie (Pty) Ltd does not sell, trade or rent your personal information to others. We may, however, provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party affiliates. These statistics will include no personally identifiable information.
If, at any time, you believe Umatie (Pty) Ltd has not adhered to these principles, or have any other questions or comments about our privacy or security policies then please contact us via email on firstname.lastname@example.org or alternatively phone Judi (084 412 3443) or Anna (072 999 2618).
Spoil someone with an Umatie gift voucher. Ideal as a baby shower gift or simply to spoil someone you love and give them a break from cooking! Email us at email@example.com. We can send you an electronic voucher or you can collect a special printed voucher from our factory in Stellenbosch or have it delivered to one of our agents.