BEST PERSON TO SPEAK TO

Tracking Your Order
orders@umatie.co.za
Nadine 074 813 6648

Order Related Enquiries
orders@umatie.co.za
Nadine 074 813 6648

General Enquiries
nummies@umatie.co.za
Anna 072 999 2618

Umatie Shop
Monday to Friday 8am-3:30pm
We have a shop in Stellenbosch, feel free to pop in to buy some foodies. This is also our collection point for online orders.
orders@umatie.co.za
Office 074 813 6648

NEED TO RAISE A CONCERN?

At Umatie we always strive to handle any complaints swiftly and always within 1-2 days. Please feel free to reach out to us with any concerns you may have to nummies@umatie.co.za. We are more than happy to assist you.

We uphold the Consumer Goods and Services Industry Code. We are participants of the Consumer Goods and Services Ombud Scheme.

As part of the Consumer Goods and Services Code, if we haven’t resolved your complaint within 15 business days, you are entitled to approach the Consumer Goods and Services Ombud. You can email them: complaints@cgso.org.za or Sharecall 0860 000 272. Website: www.cgso.org.za

CGSO