Please ensure someone is available to receive your order during the communicated delivery times. Umatie reserves the right to charge a delivery fee equivalent to the initial delivery fee if re-delivery is required. Orders that qualify for free delivery will be charged a delivery fee if you are not available to receive your order as arranged.
If you have any queries or amendments with regards to your delivery - change of address, specific time of the day the order needs to be delivered, last minute change of plan, if you are not going to be available - please reply to the email communications we’ve sent you and our team will handle it swiftly. Unfortunately we do not deal with order queries on social media.
We have a minimum order requirement of R300.
Orders that exceed R1200 will qualify for free delivery.
If you select door-to-door delivery, your order will be delivered to the address you supply when you complete your order.
For Cape Town
All areas in Cape Town and surrounds
The delivery cost is between R65-R95, dependant on where you are based. The website will calculate it when you enter your postal code. We deliver Monday to Friday 9am-3pm
For Other Areas
We deliver to Gauteng, Pretoria, KZN, Mosselbay, George and PE
The delivery cost is R100. We deliver Tuesday to Friday 9am-3pm. Your order will be prepared and packed in Cape Town. It will be sent to your area of choice via airfreight and delivered to your door with our trusted courier. Allow 2–3 working days from placing your order until delivery to your door.
We are based in the Cape Winelands, Stellenbosch and you are welcome to collect your order from us. Select this option when you place your order. You will also find our address details on your invoice.
12 Stoffel Smit Road, Plankenbrug, Stellenbosch 7600
Order can be collected Monday to Friday 9am–3pm