We process your order

Orders are processed Monday to Friday 7am-4pm. Orders placed after our working hours, during a weekend or public holiday, will be processed the next working day. We will always notify you as promptly as we can via email.

You pay for your order

You can pay for your order using PayfastZapper or EFT. No cash payments will be excepted by the couriers we use to do our door-to-door deliveries. If your Payfast payment fails, feel free to email us to send you a new link to pay. If you pay via EFT, please send us a proof of payment to payments@umatie.co.za prior to the delivery date arranged with you via email. Delivery will only take place once payment is received.

We deliver your order

For Cape Town
We deliver Monday to Friday 9am-3pm

For Other Areas
We deliver Tuesday to Friday 9am-3pm. Your order will be prepared and packed in Cape Town. It will be sent to your area of choice via airfreight and delivered to your door with our trusted courier. Allow 2–3 working days from placing your order until delivery to your door.