Information we collect

When you order, we ask for your name, email address, contact number, delivery address and VAT details (if applicable to you). This allows us to process and fulfil your order and to notify you of your order status. We do ask for your contact number which enables us to contact you if there is a problem with your order. This number is also given to our couriers to allow them to contact you to ensure delivery is made as per the arranged times and confirmation via email.

When you enter an Umatie promotional giveaway or competition, we may ask for your name, address and email address so that we can administer the contest and notify winners. 

Once you've registered on our website or have placed an online order on our website, your email address is added to our mailing list, allowing us to inform you of any special offers, sale items or new product launches. You can unsubscribe from our mailers at any time. You will always find the unsubscribe link at the bottom of our mailers. By staying opted-in you will continue to be part of our Umatie family and will receive our weekly promotional offers.

Protecting your personal information

We understand that you're concerned about the security and privacy of online transactions. Nowadays, there’s so much coverage of online fraud and identity theft that we realise we have to earn your trust on a daily basis. Rest assured that your personal and private information remains secure and private when trading with us.

Disclosure to outside parties

Umatie does not sell, trade or rent your personal information to others. We may, however, provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party affiliates. These statistics will include no personally identifiable information.


We are committed to protecting your privacy. We use the information we collect to make your online shopping experience at possible. We do not sell, trade or rent your personal information to others. By using our website, you consent to the collection and use of this information by Umatie. If we decide to change our Privacy Policy, we will post any changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

If, at any time, you believe Umatie has not adhered to these principles, or have any other questions or comments about our privacy or security policies then please contact us via email on or alternatively phone Judi 084 412 3443 or Anna 072 999 2618.