Quality and Accreditations

Our Facility is FSA Certified

Our food safety and management system has been assessed and adequately complies with the requirements of:
SANS 10049 requirements for prerequisite programmes (PRPs),
ISO/TS 22002 prerequisite programmes on food safety,
Codex Hazard Analysis Critical Control Point (HACCP) principles,
Food Safety Management System requirements as guided by the Global Safety Initiative (GFSI), Applicable laws, regulations and compulsory specifications.

We are hands on when it comes to producing our baby and kiddie meals and taste-test every single batch we cook on a daily basis. We cook our meals in small batches to ensure consistent quality with a home-cooked taste. Our meals are not mass-produced. We prepare, cook and fill each Umatie tub by hand.

Part of our quality management process is to keep samples of everything that leaves our kitchen. This means that we can do comparative tastings of previous batches cooked to ensure our meals hold true to our quality commitment.

We hot fill our tubs as a safety control measure and some ice particles may be visible when you open the tub – this is the condensation from the hot filling and the freezing process. The hot fill process uses heat to sterilise both the product and its container during the food packaging process. We’ve sourced our BPA-free, food safe packaging from local companies who comply to high standards, with the certification we require to ensure we offer our customers a quality product that keeps our foodies safe in the freezer. Our Umatie products have a best before freezer-life of 5 months. 

As our baby meal tubs are small, they can defrost easily and some of our fruit purees never freeze completely. To ensure our foodies are safe when travelling from our freezer to yours, we add the gel ice packs as an added safety measure to ensure the temperature in the box remains ice cold. If you receive your order and some tubs are slightly softer to the touch than others, but the box is ice cold inside and the gel packs frozen, it is 100% safe to pop back into the freezer. There is no health or safety risk when the foodies are semi-soft but ice cold. Usually, it will be the top one or two tubs feeling softer but as long as the ice packs are frozen and everything inside remains ice cold, it will be completely safe to pop back in the freezer.

When it is not safe to refreeze:
If the box feels warm inside and the ice packs completely melted upon delivery, we would know that the safety of our box has been compromised along the way. In this instance, please phone us immediately.

It is also not safe to freeze food that has been heated - so if you heat your baby's meal and they don't finish the entire meal in one go, it is not safe to freeze leftover, previously-heated meals. Rather split the meal before heating it. We have great tips and tricks of how to do this in our Weaning Booklet. You are welcome to download this booklet from our website (find it under our Baby section)